Every month, we'll be highlighting one of our partners' favorite features within the Mobile Doorman portfolio, providing you usage examples and inspiration for best utilizing your resident app.
Streamlining the Move-In Experience with Mobile Doorman
According to a recent study from Kinglsey Associates surveys & research, there is an 84% greater likelihood of resident renewal at a property if the move-in process goes well.
Ensuring a smooth move-in process seems like an easy thing in concept, but with reserving freight elevators, providing timely contact information and a whole stack of other papers to review, moving into their new dream apartment can quickly feel like a nightmare for a resident.
Furthermore, considering that Zillow Rentals estimates an average savings of $1,350 (not even including marketing costs) when retaining a resident, providing a poor first experience for new residents can be a costly mistake.
Using the in-app Move-In Checklist from Mobile Doorman, you can easily create a digital and trackable record of a resident's move-in experience, with features like:
Customization to fit the needs of each property
Saves directly to the resident account in
Ability to take & log pictures within the form
“Sometimes the resident is rushed when they move in, and consequently you would do kind of a cursory walk-through.
With Mobile Doorman, if they notice things right after they’ve started living there, we can make sure those are noted on the forms, [helping] prevent tension and misunderstanding at move-out."
Shannon Gammie - Regional Property Manager, Pinnacle
Interested In Improving Your Move-In Process?
Click the link below to connect with our Customer Success and set up your Mobile Doorman Move-In Checklist system today!